Traffic Controller Safety: Protect Your Body and Mind on the Job
Manage Stress & Protect Your Mental Health
Rhonda had always been drawn to jobs that made a difference. As a traffic controller, she was on the frontlines, ensuring the flow of traffic and protecting the safety of construction crews and motorists. But lately, the strain was beginning to show. The constant vigilance, the close calls with distracted drivers, the long hours… it all took a toll. She knew something needed to change if she were to keep doing the job she loved.
More Than Just a Safety Vest
Traffic controllers are unsung heroes of our roads. Yet, the unique challenges they face often go unnoticed, putting their physical and mental wellbeing at risk. From the heightened risk of accidents to the emotional strain of dealing with frustrated drivers, this high-pressure role demands specialised support and strategies for long-term resilience.
Let’s delve into the often overlooked aspects of traffic control work and uncover ways to maintain your wellbeing in this vital profession.
Physical Hazards & How to Protect Yourself
- The Body Under Stress: Standing for extended periods, exposure to extreme weather (heat, cold, rain), and constant noise can lead to various physical ailments. A recent study by WorkSafe Victoria found that traffic controllers experience musculoskeletal injuries at a higher rate than many other construction roles. Source: Worksafe Victoria
- Vehicle Strikes: The Hidden Danger: Sadly, traffic controllers are at risk of being hit by vehicles disobeying signage or distracted drivers. Statistics from Safe Work Australia highlight the sobering reality of near-misses and accidents in work zones. Source: Safe Work Australia
- Prevention is Paramount:
- Proper PPE and High-Visibility Gear: It’s not just about compliance; ensure your gear fits correctly and is comfortable for long shifts.
- Site Selection & Design: Advocate for work zones that prioritise your safety whenever possible.
- Hydration & Breaks: Dehydration and fatigue worsen reaction times; schedule regular breaks for recharging.
The Invisible Toll: Mental Health Challenges
- Hyper-vigilance and Burnout: The need to be constantly alert to potential dangers can lead to exhaustion and heightened anxiety, even off the job.
- Witnessing Accidents & Trauma: Even without being physically injured, traffic controllers may witness traumatic incidents affecting their mental health.
- Verbal Abuse & Aggression: Frustrated drivers sometimes lash out at traffic controllers, leading to feelings of anger, isolation, and helplessness. A 2021 survey by the Traffic Management Association of Australia (TMAA) reported that over 80% of traffic controllers experience verbal abuse on the job. Source: Traffic Management Association of Australia
Strategies for Fostering Mental Resilience
- Mindfulness on the Job: Short breathing exercises or focused attention techniques during breaks can bring you back to the present, reducing stress buildup.
- Peer Support Networks: Connect with other traffic controllers to share experiences and support. Many companies or associations facilitate these groups.
- Debriefing Critical Incidents: Don’t bottle up the impact of a near-miss or traumatic event; seek debriefing from your supervisor or a mental health professional.
- Stress Management Outside of Work: Healthy sleep, regular exercise, and hobbies go a long way in combating job-related stress.
Beyond the Individual: Systemic Changes Needed
While self-care is crucial, the responsibility for traffic controller wellbeing shouldn’t solely fall on them. Here’s where organisations, the public, and formal training can make a significant impact:
- Public Awareness Campaigns: Educating drivers about work zone safety, respect for traffic controllers, and the consequences of recklessness can make a huge difference.
- Technology for Safety: Exploration of automated flagging systems or advanced warning signs to reduce risk for traffic controllers.
- Zero Tolerance Policies: Companies and authorities establishing a clear stance against abuse towards traffic controllers and enforcing accountability.
- Adequate Staffing and Breaks: Ensuring realistic schedules and allowing for mental and physical breaks throughout shifts.
- The Power of Formal Qualifications: Employers prioritising hiring traffic controllers with certifications from reputable RTOs have several benefits:
- Ensuring Standardised Knowledge: RTOs teach to nationally recognised standards, guaranteeing controllers have the fundamental safety and traffic management skills.
- Mitigating Liability: Demonstrates a company’s commitment to safety, potentially offering legal safeguards in the case of incidents.
- Boosting Morale: Investing in your employees’ training signals that you value their skills and wellbeing.
Resources Where You Can Find Help
- Traffic Control Specific Resources:
- Some states may have dedicated support hotlines or organisations for traffic control workers – check your local transport agency websites.
- Employer Assistance Programs (EAPs): Many businesses offer confidential counselling through an EAP; inquire if yours does.
- Reputable RTOs: Search for Registered Training Organisations specialising in traffic control courses. Look for RTOs with positive reviews or those recommended by industry associations like the TMAA.
Add a Qualification Focus
Let’s make the wellbeing of traffic controllers a priority. Here’s how you can contribute:
- For Traffic Controllers: Share this article with colleagues; start a conversation about self-care in your workplace. If you don’t have formal qualifications, consider obtaining them to boost your job prospects and safety knowledge.
- For Drivers: Slow down in work zones, respect traffic controllers, and spread awareness of the challenges they face.
- For Employers & Industry Leaders: Advocate for systemic changes, invest in support programs, prioritise hiring qualified controllers, and create a culture that values their wellbeing.
Turn your potential into action by enrolling in one of our Traffic Control Courses today. At Achieve Training Services, we provide the comprehensive training and support you need to thrive and stay safe in the challenging world of traffic control operations.
Visit our website, email us traffic control course enquiries or simply call us at 02 4201 0418 to kick start your journey, safely, both physically and mentally, in the field of traffic control operations.
“Achieve more, become more with Achieve Training Services”
To Your Success
The Team at Achieve
