Achieve Training & Assessment Services, appreciates the importance of safeguarding your personal information. This privacy policy explains how your personal information will be treated when you deal with Achieve Training & Assessment Services.
What personal information will we collect?
Achieve Training & Assessment Services collects personal information that is necessary to provide Training services to our customers; this may include testimonials for marketing purposes. The personal information we collect will vary according to the nature of the matter we are handling on your behalf. Examples of personal information that may be collected includes; names, addresses, contact details, photographs, financial details, insurance claims and medical reports.
How do we collect personal information?
Personal information we collect is in relation to providing and marketing our Training Services. It may be collected from telephone conversations when services are booked, or forms filled out or sent to us by individuals with their consent.
We also collect personal information about prospective employees provided to us by recruiters or the individuals themselves.
Information forwarded to us whether electronically, or as a hard copy, will be collected and used for the purposes for which you have provided it to us.
When you visit our web site, our web site may store cookies. These cookies record details of your server
address and your usage of our web site, including, what pages you viewed and
downloaded from the web site. We use cookies only for internal management
purposes and not to collect personal information. If you do not wish to use
cookies, you can set your browser so that it will not accept them.
How will your personal information be managed?
Achieve Training & Assessment Services will take reasonable commercial steps to ensure that all information collected, used or disclosed is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons of Achieve Training & Assessment Services.
We endeavour to protect your personal information from misuse, unauthorised access and loss. However, you acknowledge that we cannot guarantee the security of any information you transmit to us over the internet. When using our web site, you accept that no data transmission over the internet is 100% secure. Once we receive your transmission, we will take reasonable commercial steps to ensure its security.
Hyperlinks provided via our website are not subject to Achieve Training & Assessment Services’s privacy policy. You should make your own enquiries as to the privacy standards for any linked web site.
We will, where commercially practicable and permitted by law, destroy or permanently de-identify personal information that is no longer needed.
How will your personal information will be used?
Achieve Training & Assessment Services will use the personal information it collects to:
- fulfil all legal and regulatory requirements of Achieve Training & Assessment Services;
- provide services to our clients;
- carry out administration related to those services;
- notify our clients and other contacts from time to time of alternative or additional services Achieve Training & Assessment Services may provide; and/or
- notify our clients and other contacts about relevant legal developments.
If you do not wish to receive marketing information about additional services offered by Achieve Training & Assessment Services or updates about operational and new training courses, please let us know by sending our Privacy Officer a message by post or e-mail shown below:
Achieve Training & Assessment Services
43 Kemblawarra Road
Warrawong NSW 2502
Ph: 02 4201 0418
E: achievetrainingservices@gmail.com
Will my personal information be disclosed to a third party?
The personal information Achieve Training & Assessment Services collects from clients and marketing contacts is strictly confidential. The personal information that Achieve Training & Assessment Services collects in the course of legal proceedings and in advising clients in relation to legal claims will be used for the purposes for which it is collected. This may involve disclosure to our other advisors and experts.
Other than as described above, we will not disclose personal information without first obtaining consent to any third parties other than:
- as we may be required to do by law;
- any contractor Achieve Training & Assessment Services arranges to provide mailing services.
Achieve Training & Assessment Services will take reasonable steps to ensure that any personal information disclosed to a third party is protected by that party in accordance with the Privacy Act.
How can you access your personal information?
You may request access to your personal information held by Achieve Training & Assessment Services, except in circumstances where access may be denied under the Privacy Act or other law. Examples of these circumstances are:
- where providing access would be determined unlawful, would pose a threat to the life or health of an individual, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws; or
- where denying access is authorised by law, or
- where providing access could pose an unreasonable impact on the privacy of another individual.
If you wish to make a request for your personal information, please contact our Administration Manager. We will undertake to respond to a request for personal information within 14 days.
If personal information is provided to you as the result of a request, you may be charged a fee for costs incurred in providing that information, this may include for photocopying, administration and postage. If access is denied, we will provide you with reasons for our decision.
How can you correct your personal information?
If you believe the personal information, we hold about you is
inaccurate, incomplete or not up to date please let us know. If we agree with
you; we will correct it; if we do not agree with you, we will create a
statement of what you allege is correct where that information is kept and
accessed.
Will this privacy policy change?
We reserve the right to change this privacy policy at any time by publishing the varied privacy policy on our web site. The varied policy terms will apply from the date they are posted on our web site. You accept that by doing this, Achieve Training & Assessment Services has provided you with enough notice of the variation and agree you will be provided with no separate notification.
How to contact us
If you have any queries or complaints with respect to our collection, use or management of your personal information, please contact us:
Achieve Training & Assessment Services
43 Kemblawarra Road
Warrawong NSW 2502
Ph: 02 4201 0418
E: achievetrainingservices@gmail.com